Built because transformation this fast needed a platform that could keep up.
An iterative transformation makes demands most software can't meet: redesign a form this week, add a guardrail next week, connect two processes the week after — all without breaking what's live and while building a powerful interconnected single source of truth. So we built the Performance Enabler: a unified digital workspace that guides every person to what happens next, delivering the visibility, clarity and accountability your teams need to deliver more for the community together. With 15 years of continuous improvement behind it, it's a mature platform — built for the complexity of local government.
It's built on the Microsoft Power Platform your council already trusts, embedded in your Microsoft 365 ecosystem, and secured by your own Microsoft tenant — so it inherits the security and governance you already have. And it's engineered for rapid change, with full development, test and production environments, so the platform can evolve as fast as you need without ever risking what's already running.
Each is a complete, working process — not a generic template, and each a self-contained module, so adding one never destabilises the rest.
Start with the one that hurts most; add the next when you're ready.
At its core, every action connects to a position, and every position connects to a person. As actions, positions and staff move, the system updates seamlessly — so every team member always knows what they, and the people reporting to them, are working on.
When the project manager knows about the position change, and the customer-request function sees the FAQ update, connected decisions become far better than isolated ones. Each new function makes every existing one more valuable — which is why the platform gets more useful the longer you work with it, not less.
The quick wins that keep momentum don't wait for a change request. Process owners and administrators make their own adjustments — from drag-and-drop tweaks to whole new forms, processes and reports — through a tiered access system you control. The deeper, technical changes (data schema, custom styling) stay with the administrators you choose. You decide who can do what; we support you on any change, or make it for you.
And because every change moves through proper development, test and production environments, your team can move fast without ever breaking what's live. Our aim is to transfer what we know about making local-government processes hum — so your council keeps adding processes for years, increasingly on its own.
Authentication, access and data all live in the Microsoft layers your council already trusts — audited, controlled, and never leaving your tenant.
Apps, functions and key vault.
Role-based access and a unified data layer.
User authentication and the security you rely on today.
We work alongside you as the platform opens up new ways of working — guiding the process and behaviour changes that make them stick, and actively seeking your feedback to make the small adjustments that bring faster decisions and cleaner data to life. And through our customer success team, you always have a real person to reach — whether something's gone wrong, or you just want to know how to do something new.
Behind that sits a continuous-improvement roadmap that runs on two tracks:
New capability, refinements and connections — shaped directly by council feedback and requests.
Better ways of working, surfaced as you and other councils discover them — and flowed back to you.
So the things you ask for, and the gains other councils discover, keep flowing back to you.
This isn't version one. The Performance Enabler is the third generation of a platform that's been delivering real outcomes inside councils for over a decade.
A no-code CRM replaces "the database on a screen." Closing the Loop is born — and grows, process by process, into one connected way of working.
The next generation, and the breakthrough: a dynamic dashboard showing every user and manager what's due, what's coming and what's outstanding. It's now at the heart of the platform.
Rebuilt from the ground up in Azure, Power Platform and Entra ID, with proper development and test environments — the same proven processes, now fully inside your security and control.
Imagine the Performance Enabler working for your teams — giving you the visibility and confidence that staff have every commitment, request and responsibility in hand.Get in touch »