Despite councils investing heavily in systems, so much of the work still lives in spreadsheets, inboxes and people's heads. Important commitments, requests and responsibilities are managed outside a system; the rest are scattered across twenty systems that don't talk to each other. None of it helps anyone proactively prioritise, coordinate or plan. Your people spend their days feeding software and chasing updates instead of delivering.
Simply Now is the partner that changes that — giving your people processes and systems they love to use, so they can do more with less effort. We help your teams coordinate and deliver more of what's on their plate, even as people move around and new work keeps arriving. The councils we work with win back time, and deliver more of the outcomes their community, councillors and staff are counting on.
Councils don't want software. They want better services, happier teams, councillor and government trust, and obligations met — together, without trade-offs. Here's how we deliver that, and why it lasts.
We've refined the interconnected processes that deliver every outcome that matters to you at once — because we've done it inside councils before.
A council is a hundred businesses in one. We unify people, positions and tasks into a single source of truth, so information flows and your team delivers more with less effort.
Tasks scattered across inboxes, systems and spreadsheets waste hours on chasing and prioritising. We bring them into one visible place, each with clear guidance and exactly the information that decision needs.
We start delivering in targeted areas in as little as 4–6 weeks, then each new area builds on the last, cycle after cycle.
Every cycle follows the same six steps:
Most systems record what happened — if you're lucky. The Performance Enabler guides what happens next: unified coordination of 30+ operational, project, governance and people functions, delivering the visibility, clarity and accountability that empower teams to deliver more for the community together.
Built on the Microsoft Power Platform your council already trusts, embedded in your Microsoft 365 ecosystem, secured by your own Microsoft tenant, and rapidly configurable with full development, test and production rigour.
The other 90% is people and the tasks they do every day — which is why most transformations fail, and why ours start with process and people. Read why »
Grant has process improvement built into his DNA. The way he understands process and builds systems that guide users is second-to-none — I've never used a system that gave me better visibility or oversight in my role as Corporate Services Director. He had the projects function up and running within three weeks of signing up. From customer service to governance to staff performance, his systems transformed how we worked — automating workflows, streamlining processes, tracking progress and generating reports with ease and accuracy. If you're looking to genuinely transform how your council operates, I cannot recommend Grant highly enough.
He empowered an organisation to truly adopt the power of digital processes — not paper processes disguised as digital.
Grant taught me how to take a basic form and turn it into a fully fledged management system. There is never a process flow too difficult.
He bet the odds and successfully created a system that made it easier to serve the customer and much less daunting for staff.
Former council Director of Corporate & Community Services. Manager, executive and systems architect, with 15 years hands-on in local government — that's where the process intelligence that delivers community and organisation outcomes comes from.
Discover more »From where you are today, to where your community needs you to be. Tell me what your council is working on — I'll get back within one business day.Get in touch »